The following article is provided copyright free from Community Associations Institute. Common-interest communities seem to be happy places. 🙂
We’re confident that most residents are happy living in a common-interest community. How do the more than 62 million Americans who live in homeowners associations and condominium communities feel about their own associations? Are they happy with their elected boards? How do they feel about the rules? What about their association assessments?
The Foundation for Community Association Research, an affiliate of Community Associations Institute (CAI), sponsored a recent national public opinion survey to answer these and other questions. Here are some of the key findings:
- 70 percent of residents in common-interest communities say they are satisfied with their community association experience, while 8 percent express dissatisfaction and 22 percent are neutral on the question.
- 88 percent of residents believe their association board members strive to serve the best interests of the community, while 12 percent disagree or aren’t sure.
- 73 percent say their professional managers provide value to their communities, while 21 percent say their managers aren’t an asset to the association and 6 percent say they aren’t sure.
- 76 percent believe their own community association rules “protect and enhance” property values. Only 3 percent say the rules harm property values, while the rest see no difference.
- 81 percent of residents say they get a “good” or “great” return for their association assessments, while 18 percent say the return is “not so good or bad.” The rest were unsure.
More national survey results, which include comparative data from similar surveys in 2005, 2007 and 2009, are available under “Research Projects” at www.cairf.org.